JUSTWORKS: External

Sending a payment should be easy.

OVERVIEW

A complete overhaul of the New Payments Experience for external customers to make the product more user-friendly with the addition of a new feature.

PROCESS

Discover > Define > Ideate > Design & Development > Deliver!

RESEARCH

My team utilized findings from BizOps to create action items to delve into.


FIDELITY EXPLORATIONS

My team and I jammed together to start getting those creative juices flowing visually. With multiple people working at once in their own sections (with a count-down) it sure was fun to see how everyone's ideas built off of each other.

My team and I jammed together to start getting those creative juices flowing visually. With multiple people working at once in their own sections (with a count-down) it sure was fun to see how everyone's ideas built off of each other.

My team and I jammed together to start getting those creative juices flowing visually. With multiple people working at once in their own sections (with a count-down) it sure was fun to see how everyone's ideas built off of each other.


WORKSHOPS

After brainstorming ideas together but designing separately, my team and I utilized FigJam to compile our screens together to create a more comprehensive system using information architecture and site mapping. This allowed for new features to be presented and added to the scope of the overhaul.

After brainstorming ideas together but designing separately, my team and I utilized FigJam to compile our screens together to create a more comprehensive system using information architecture and site mapping. This allowed for new features to be presented and added to the scope of the overhaul.

After brainstorming ideas together but designing separately, my team and I utilized FigJam to compile our screens together to create a more comprehensive system using information architecture and site mapping. This allowed for new features to be presented and added to the scope of the overhaul.


PROTOTYPING

HMW's

HMW enable users to schedule a single payment type to multiple people?


HMW allow single payment experiences for small companies while utilizing the same experience?


HMW allow users to feel confident as they create payments?


HMW consider various currencies?


HMW provide progressive disclosure and education when needed for admins who do not know what they do not know?


How might additional payments created reflect in the holistic ecosystems of Payroll & Payments?


How might admins view, edit, or cancel payments created?


How might admins know when upcoming payments are to be made if its tied to payroll?

THE OVERHAUL

WELCOME TO JURASSIC PARK

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DESIGN SYSTEM

Outcomes + Reflection + Next Steps

OUTCOMES

I would like to continue updating the UI while creating screens for mobile users.

REFLECTION

For this project, I worked under a tight deadline and was able to break up my time to create deliverables within the specif. I also experienced sitting in a cross-team workshop so the New Payments Experience is consistent across all Justworks' digital products.

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